Police Citizens Youth Clubs (PCYC) respects your right to privacy. We have created this policy to ensure that the PCYC Lottery respects the privacy of its customers in the collection, use, management of any information obtained during the course of any fundraising activities or initiatives.
Collection of Personal Information
We may collect personal information from you that includes the following:
- name (including title, first name and surname);
- contact number(s);
- purchase history of goods or services (where applicable);
- payment history (where applicable);
- payment or payment transaction details (where applicable); and
- company name and Australian Business Number (where applicable).
We may collect your personal information from other entities, over the phone, through mail, email or via our website. We collect personal information by lawful and fair means. At the time of collecting personal information, where it is practicable to do so, we will notify you of various matters required by the law.
Use and Purpose
At the time of collecting your personal information, you will be advised of the purpose. Personal information is only used for its intended purpose.
We may disclose your information to third party organisations to assist or facilitate with fundraising activities or initiatives. Apart from using your information to contact you and fulfil your purchase of tickets or making of a donation, we will not disclose your information for any other purposes unless we have your consent to do so.
As a supporter of PCYC, you may be contacted by us for other fundraising initiatives, activities or news about PCYC. If you would prefer not to receive any correspondence from PCYC, please contact us at [email protected].
Anonymity and pseudonymity
You may wish to remain anonymous or use a pseudonym where it is practicable to do so however please note that in some circumstances, we may be unable to deal with your enquiry or request and this may affect our level of service provided to you.
Access and Correction
We will endeavor to ensure that the information held by us is complete and up to date. If you believe that we hold your personal information and you would like to access this information or would like to update your personal information, please contact [email protected]
We will take reasonable steps to ensure that a high level of security is maintained so that your personal information is protected from misuse, loss and unauthorised use or disclosure. We do not store any credit card details you provide to us. We maintain a high level of security in relation to your credit card details and endevaour to tokenise or encrypt all credit card details received.
We will not adopt or use government identifiers of an individual for its own purpose however may use an Australian Business Number in some circumstances.
We will not disclose your personal information to any other overseas recipient.
Enquiries or complaints
If you have any questions or complaints regarding our Policy or would like to request for a copy of our Policy in a different format, please contact us.
This Policy may be reviewed every year and may change from time to time by the PCYC Lottery. If there are any changes made to this Policy, we will endeavor to keep you up to date and will make a current version of this Policy available.